About Build n Bloom
BuildnBloom was born from the collective frustration of its founders—Tracey Halligan, Razwan Chawdhary, Rayan Ratego, and Richard Opondo—who saw firsthand how founders struggled to scale sustainably in an era of rapid technological change and economic uncertainty.We provide AI-driven lead generation and operational automation solutions designed to help small and medium-sized businesses thrive. Our tailored services simplify complex processes, allowing our clients to focus on what matters most—growth.
Our mission is to empower small and medium-sized businesses with cutting-edge AI tools that streamline operations, enhance productivity, and drive growth. We are committed to delivering innovative solutions that meet the unique needs of each client, ensuring success through sustainable and efficient automation.
(OUR VALUES)
Our vision it to create a world where every business—no matter its size—thrives through innovation, integrity, and sustainable growth. We envision a future where AI empowers human potential, brands tell stories that inspire, and communities flourish through collaboration.
Our Founders
- FounderRichard OpondoDirector of Marketing
- FounderRayan RategoDirector of AI Systems and Technology
- FounderRazwan ChawharyDirector of Operations, Legislative Compliance, OHS, and Risk Management
- FounderTracey HalliganDirector of Operations, Legislative Compliance, OHS, and Risk Management
Smart Business Consulting | Growth-Focused Systems | AI Solutions | Strategic Restructuring | NDIS Audit Support | Planning for Sustainable Success.
Smart Business Consulting | Growth-Focused Systems | AI Solutions | Strategic Restructuring | NDIS Audit Support | Planning for Sustainable Success.
How We Use AI
- Deep Personalisation Cold Outreach System
- An automated AI-driven system for highly personalised outreach at scale. Uses publicly available data (LinkedIn, company websites, etc.) to deeply personalise messages. Combines scraping, AI-generated personalisation, and automatic email sending. Significantly boosts reply rates (often 20-40% improvement).
- AI-Powered Invoice & Payment Automation
- Automates invoice creation, sending, follow-ups, and payment tracking. Uses AI to detect overdue payments and trigger personalised follow-up messages. Integrates seamlessly with common accounting software (QuickBooks, Xero, etc.). Significantly reduces late payments and unpaid invoices.
- CRM Automation
- This is where ideas become infrastructure. We design and build your automation systems, workflows, and operational dashboards — then stress-test them across your actual business scenarios. Our team handles the tech and integrations, while training your team to use everything with clarity and ease. You’ll walk away with systems that run — and last.
- Proposal & Document Generation Automation
- Once your foundation is built, we shift gears toward sustainable scaling. With regular reviews, optimisations, and growth sprints, we help you refine what’s working and unlock what’s next. Whether it’s expanding your offer, increasing lead flow, or leveling up your team — your systems are ready for it. And so are you.
- Onboarding & Client Intake Automation
- Automates the client onboarding process after a deal is closed. Collects client info via smart forms, stores it in a central system, and triggers welcome emails, access provisioning, and kickoff. Integrates with project management tools and RMs for a smooth handoff. Creates a consistent, professional onboarding experience.
- Customer Support Ticketing Automation
- Automates intake, triage, and routing of customer support tickets. Uses AI to categorise issues and assign priority levels. Creates tasks or alerts in support tools (e.g., HelpScout, Zendesk, ClickUp). Reduces response time by instantly routing tickets to the right person or department.
- Recruiting & Candidate Screening Automation
- Automates job application intake, candidate pre-screening, and interview scheduling. Uses AI to rank applicants based on resume content or form responses. Pushes top candidates into ATS or team dashboards with relevant data. Saves hours in manual resume review and filtering.
- Sales Pipeline & Follow-Up Automation
- Automates the movement of deals through a sales pipeline based on activity or time. Sends follow-up emails, reminders, and status updates based on lead behaviour. Updates RM stages automatically to reflect deal progress. Prevents leads from falling through the cracks.
- Internal Reporting & Analytics Automation
- Automates generation of weekly/monthly reports using data from multiple sources (CRM, Stripe, Google Sheets, project tools) Formats and delivers visual dashboards or summaries to stakeholders. Can include key KPIs, project status, sales data, and customer feedback. Saves time spent pulling data manually across platforms.
- Custom Solutions
- No two businesses operate the same — so why use cookie-cutter tools? Our AI systems are built to fit your workflows, not the other way around. Whether it’s automating lead qualification, streamlining team communication, or building intelligent follow-up sequences, we design AI-powered solutions tailored to your operations. The result? Less time spent on repetitive tasks, and more energy focused on growth.
- Friendly 1 to 1 Support
- We will be with you every step of the way. It’s a promise!
- Custom AI Solutions
- Every Business is different. Give us your problems and we’ll build you the exact systems you need to accelerate your growth.
- Community Benefits
- Join a Community of Like-Minded Entrepreneurs with the same goals as you!
- Our 100% Results-Driven Guarantee
- We’re so confident in the power of our AI-driven solutions, we guarantee measurable results. If you don’t see a significant improvement in your business operations—whether it’s more leads, increased efficiency, or greater sales—within 60 days, we’ll keep working with you for FREE until you do.
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Build n Bloom believes that no two businesses are the same — and neither are the solutions they need.
Running a growing business shouldn’t feel this chaotic.
f your team is over-reliant on you…
If your backend is scattered across 15 tools…
If scaling feels like it just means more work…
It’s time for real systems.
In this free 30-minute call, we’ll:
- Audit your current workflows
- Identify your top friction points
- Map 1–3 systems you can install right now
- Show you how we’d build them for you in 2–3 weeks
Use the calendar to book a time that works.
Business Consulting | Growth Systems | AI Integration | Restructure | NDIS Audits | Strategic Planning